Shipping policy
Shipping Policy
Monkey Retro Art products are made and fulfilled using a small number of carefully selected production partners. Because different products may be produced in different locations, delivery times and shipping costs can vary depending on the item ordered and the delivery destination.
Processing and production
Many of our products are made to order. Personalised products may also require additional time for your chosen artwork or personalisation to be prepared before production begins.
Estimated shipping costs and available delivery options will be shown at checkout wherever applicable.
Delivery times
Delivery estimates may vary between products. Where an estimated delivery time is provided, this is an estimate rather than a guaranteed delivery date. Delays can occasionally occur with production partners or delivery carriers that are outside our control.
If your order contains more than one type of product, the items may be produced by different partners and could therefore arrive in separate packages or on different days.
Delivery problems
If your order has not arrived within the expected delivery period, or you believe it may have been lost or damaged in transit, please contact us and we will investigate it for you.
Delivery address
Please check that your delivery address is correct before completing your order. If you notice an error after placing an order, contact us as soon as possible. Once an order has entered production or been dispatched, we may not be able to change the delivery address.
Contact us
If you have any questions about the delivery of your order, please contact:
Monkey Retro Art
Email: contact@monkeyretroart.co.uk